Return & Refund Policy – Quinkart

At Quinkart, we strive to ensure a smooth and hassle-free shopping experience for our customers. However, if you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully.

1. Return Policy

  • 5-Day Easy Return: Most of our products are eligible for return within 5 days of delivery.
  • Non-Returnable Products: Some products are non-refundable or non-returnable due to hygiene, safety, or other reasons (e.g., personal care items, cosmetics, lingerie, etc.).
  • Exchange-Only Items: Certain products are eligible for exchange only in case of defects or damages.

To check if your item is returnable or exchangeable, please review the product description before purchase.

2. Conditions for Return & Exchange

To be eligible for a return or exchange, the product must meet the following conditions:

✅ The item must be unused, unworn, and in its original packaging.
✅ All tags, labels, and accessories must be intact.
✅ The product must not be damaged (except in cases where the damage occurred during delivery).
✅ The return request must be placed within 5 days of receiving the order.

3. Refund Process

  • Once your return request is approved, our team will arrange a pickup.
  • After receiving and inspecting the product, the refund will be processed within 3-4 business days.
  • The refund will be credited to the original payment method (bank account, UPI, or wallet).
  • For Cash on Delivery (COD) orders, we will initiate the refund to your bank account after verification.

4. Exchange Policy

  • If your product is damaged or defective, we offer an exchange for the same product.
  • If the same product is out of stock, you may choose a replacement of equal value or a refund.

5. Items Not Eligible for Return

Some categories are non-returnable due to hygiene and safety reasons, including:

🚫 Innerwear & Lingerie
🚫 Beauty & Personal Care Items
🚫 Customized or Personalized Products
🚫 Perishable Items (Food, Flowers, etc.)

For more details, please contact our support team at support@busyaim.com.

We appreciate your trust in Quinkart and are committed to providing you with the best shopping experience! 💖

Let me know if you want any changes! 🚀